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Health and Nutrition

Why has an FIR been registered against Nestlé if LACTOGEN1 is safe?

On 7 July 2018, a complainant reported the death of his one-month old daughter, alleging that it had happened after consuming LACTOGEN 1.

Losing a child is a most devastating thing a parent can experience. We're deeply saddened by this tragic incident and our thoughts and prayers are with the family.

The quality and safety of our products are a top priority for the company. Lab results show that the open sample provided by complainant was not NESTLÉ LACTOGEN 1.

Samples from the same production batch were tested in local and international labs – including an external accredited lab in Germany – which confirmed that our product is safe and conforms to relevant international and local standards. Overall, more than 46,000 packs were produced in this batch – all of which have already been consumed, with not a single similar complaint received. We have strict quality control at all levels of production; from reception of raw and packaging materials through the manufacturing process to the distribution of finished products.

An FIR (First Information Report) is the reporting of an incident with the police which merits an investigation. Earlier, the complainant had approached the court for registration of FIR but the court dismissed the case, asking the complainant to approach the police. We will cooperate, as always, with the authorities during the police investigation.

We would like to reiterate that NESTLÉ LACTOGEN 1 is safe for consumption.