As the world’s leading Nutrition, Health and Wellness Company, we believe that the future of our company lies in helping people to eat a healthier diet. Using science-based solutions, we seek to improve quality of life through food and diet, contributing to the health and wellbeing of consumers, including those with specific nutritional needs. We also aim to generate greater awareness, knowledge and understanding among consumers through clear, responsible communication. We invest in continuous development and improvement in the nutrition profile of products in all categories and in the strengthening of our recipe database management for finer nutrition analysis and tracking. We continue to innovate and renovate products for nutrition or health considerations, in line with our own profiling criteria and reduction policies, and extended nutrition-based labeling on our product packaging.
The wellbeing of the communities from which we draw our agricultural raw materials and local labour is vital to our success as a business and to our shareholder value. Through rural development, providing local employment and encouraging sustainable production practices, as well as purchasing directly from small-scale suppliers and intermediaries, we not only seek to protect the supply and quality of our raw materials, but also to have a positive, long-term impact on the local economy and standards of living of rural people.
We offer generous financial support to hospitals and organisations that are dedicated to providing services to the poor. Only recently, we donated a mobile dispensary to All Pakistan Women's Association (APWA) for its medical outreach programme in a remote community near Hub, Sindh. At the same time, Creating Shared Value goes beyond compliance and sustainability. Any business that thinks long-term and follows sound business principles creates value for shareholders and for society through its activities, such as, in terms of jobs for workers, taxes to support public services, and economic activity in general.
Water and Environmental Sustainability
Globally, the combination of population growth, increasing affluence and lifestyle patterns are outstripping the planet’s ability to bear the effects of human activity. We believe that we are facing a serious water crisis in the coming years that will have serious consequences for food security.
In line with Nestlé's global commitment, Nestlé Pakistan is dedicated to playing its role in helping to protect the environment. We comply with the Environmental Act (1997), and try to ensure that at every stage of our operations, the environmental impact is minimal. Our environmental commitment extends to every part of our value chain. At the raw materials stage, we support sustainable agricultural and dairy farming practices, including environmental protection. When it comes to production, all our factories try to maximise eco-efficiency, i.e. increase production while minimising resource consumption, waste and emissions. Our factories are equipped with complete testing and monitoring facilities for waste and air emissions. To eliminate air pollution, we have stopped using heavy fuel oil in our factories, which are now run on clean natural gas. Our Sheikhupura & Kabirwala factories have elaborate water treatment systems to prevent wastewater from polluting the environment. In 2005, we upgraded our wastewater treatment plants in both factories. That's not all; we are continually reducing our consumption of raw water per ton of production.
To reduce the amount of material used without jeopardising the safety and quality of our products, we are always working on new packaging solutions that have minimal weight and volume and can be easily recycled. We even operate a collection system for used packaging. Solid waste is collected at source and then reused, recycled or disposed in an environmentally friendly way.
Environmental impact assessment is done in advance for every new project and measures are adopted to minimise adverse impacts on the environment. Our employees regularly undergo training to inculcate awareness about environment-friendly practices.
At Nestlé Pakistan, we consider ourselves the standard bearers of our founder Henri Nestlé's care for safety and quality. Thus, Nestlé Pakistan has an absolutely non-negotiable commitment to product quality and food safety.
We follow the stringent international standards of the World Health Organisation's Codex Alimentarius on food production. All factory laboratories operate according to Good Laboratory Practices guidelines. Our Sheikhupura and Kabirwala laboratories have long enjoyed an ‘Excellent’ rating in the worldwide proficiency tests conducted by Nestlé SA (Switzerland), and attest to the world-class quality of our factories.
A solid quality management system must rely on a strong and fully empowered quality function. We enforce full compliance with the mandatory standards and principles of our Quality Management System, which include Food Safety, Regulatory and Quality requirements in every step of our Value Chain. The Nestlé Quality Management System builds on the existing Nestlé Quality System and adds a strong management component to it. The new dimension is the management of quality in all the relevant business processes—from consumer requirement to consumer satisfaction.