Quality is the foundation of our Food, Nutrition, Health and Wellness Company

At Nestlé Pakistan, we consider ourselves the standard bearers of our founder Henri Nestlé's care for safety and quality. Thus, Nestlé Pakistan has an absolutely non-negotiable commitment to product quality and food safety.

We take our motto of Good Food, Good Life very seriously. At every step, from collecting raw materials from rural farmers to distributing finished goods in city supermarkets, our employees are trained and retrained to understand their role in ensuring that consumers enjoy food and beverage items of the highest quality. The Nestlé name on a product is a promise to consumers that:

It is safe to consume

It complies with all relevant laws and regulations and meets high standards of quality. In addition, we constantly try to improve and tighten existing regulations. We wish to ensure the highest possible benefits and protection for our consumers. For this reason, we actively participate in the revision of food standards with the government.

Quality is to win consumer trust and preference

We are committed to offering products and services to our customers that meet their needs and/or preference and provide sound nutrition.

Quality is everybody’s commitment

Our management takes the lead, sets the objectives and demonstrates its commitment towards quality. All Nestlé functions across our Value Chain are fully responsible to follow mandatory norms and instructions for maintaining agreed quality standards. We follow the stringent international standards of the World Health Organisation's Codex Alimentarius on food production. All factory laboratories operate according to Good Laboratory Practices guidelines. Our Sheikhupura and Kabirwala laboratories have long enjoyed an 'Excellent' rating in the worldwide proficiency tests conducted by Nestlé SA (Switzerland), and attest to the world-class quality of our factories.

Quality is to strive for zero defect and no waste

We focus on facts and results and we strive for zero defect and excellence in everything we do. We adopt a “no waste attitude” and constantly look for competitiveness and opportunities for Continuous Improvement of the quality standards delivered to our consumers.

Quality is to guarantee food safety and full compliance

A solid quality management system must rely on a strong and fully empowered quality function. We enforce full compliance with the mandatory standards and principles of our Quality Management System, which include Food Safety, Regulatory and Quality requirements in every step of our Value Chain. The Nestlé Quality Management System builds on the existing Nestlé Quality System and adds a strong management component to it. The new dimension is the management of quality in all the relevant business processes from Consumer Requirement to Consumer Satisfaction.